Spotify password reset email9/7/2023 Why have I not receieved the email to reset my password? How do I access my account that isn't through FB? Can I cancel one of the accounts and get my money back for the Premium I have just mistakenly signed up for? (or could I put it towards a month in the future on the right account?)Ĭustomer service has not responded to me so I hope to get answers from this. I think I stupidly signed up for two seperate Premium accounts and am now stuck paying for it on the account I cannot access because I lost the password and Spotify isn't responding to me. I thought if I signed up for Premium again on my computer account the info would be transfered from my iPhone. ![]() It does not have any of my playlists from my phone or any of my saved music on it. I think by doing this I have mistakenly opened a new account seperate from my old Spotify account. (It is not in a junk folder, I just haven't gotten it) Desperate to get it working, I signed in through Facebook. I requested the password but have not recieved the email to reset it for many days. Once I reinstalled Spotify onto my computer I could not remember my account password. ![]() For the past week I have had Spotify working perfectly on my iPhone and signed in to my Premium account. My computer's harddrive was replaced resulting in needing to reinstall Spotify. I have been a happy Spotify Premium customer for many months now. Forgot password, not getting reset email.
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